Terms and Conditions
Last updated: 06/11/2026
Hithome.co.uk (the “Website”) is a website operated by Hit Home Limited (“We”, “Us” or “Our”). Hit Home Limited is registered in England and Wales under company number 11443812. Our registered office address is 16 City Business Centre Suite 233, Hyde Street, Winchester, England, SO23 7TA.
Acceptance of Terms
Your use of, and access to, the Website are exclusively subject to these terms and conditions.
By using the Website you agree to not use the Website for any unlawful purposes or any purposes which are prohibited by these terms and conditions.
By using the Website you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not accept or agree to these terms and conditions you must stop using the Website, and/or the service the Website provides (the Service), immediately.
We may update or amend these terms and conditions at any time. You must therefore check the terms and conditions regularly for any changes. Your continued use of the Website and/or Services following any changes shall be deemed to be your acceptance of any such changes.
These terms and conditions include the Privacy Policy. The Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. The Privacy Policy also sets out who we share the content you provide or upload with.
About HitHome
HitHome is an online directory of trades, professionals and businesses for homebuyers and homeowners. The trades, professionals and businesses listed on the Website (“Listed Businesses”) pay Us a fee to appear on it. Every listing on the Website is a paid advertisement.
HitHome is a directory, much like a traditional business directory. We do not provide, carry out, arrange or supervise any of the work or services advertised on the Website.
Listings are not recommendations
A listing on the Website is not a recommendation, endorsement or guarantee of any Listed Business. We do not check, and make no promise about, any Listed Business’s:
- qualifications, accreditations or memberships,
- insurance,
- prices or quotes,
- availability,
- or quality of work, advice or service.
The position of a listing on a page, or how often it appears, does not mean that We consider that Listed Business to be better than any other.
Disclaimers and limitation of liability
We expressly disclaim any responsibility or liability for any of the services, advice or products provided to you by any Listed Business. Should you appoint a Listed Business to carry out any work or services for you, the contract will be directly between you and that Listed Business on terms agreed separately between you and that Listed Business. We have no contractual involvement and we will not be liable in contract or otherwise for any of the services, advice or products provided to you by a Listed Business.
Before appointing any Listed Business, We suggest that you:
- check its qualifications, accreditations and insurance,
- ask for references or look at independent reviews,
- get more than one written quote,
- and agree the price, timescales and terms in writing before any work starts.
The Website and Services are provided on an “As Is” and “As Available” basis without any representation or warranty, whether express, implied or statutory.
To the extent permitted by law, We exclude all warranties, endorsements, representations, conditions or other terms which may apply to the Website or any content on it, whether expressed or implied, including but not limited to the implied warranties of satisfactory quality, non-infringement, compatibility, fitness for a particular purpose, accuracy and security.
We make no warranties that:
- the Website and/or Service will meet your requirements or expectations,
- that the Content on the Website will be reliable or accurate,
- that the functionality of the Website will be error free or uninterrupted,
- that any defects on the Website will be corrected,
- or that the Website and/or the Website servers will be free of viruses or anything else that may be harmful or destructive.
We will not be liable to you for any loss you suffer, even if such loss is foreseeable, in relation to your use or inability to use the Website, or any inaccuracies or delays on the Website or any reliance by you on content contained on the Website.
Where information is submitted by members of the public, third parties and Listed Businesses, and is displayed on the Website, it does not represent Our views and We cannot be held responsible for any inaccurate claims or omissions that may appear.
Listed Businesses are responsible for the information in their own listings. We do not check it and cannot promise that it is accurate, complete or up to date. A Listed Business may have changed its details, stopped offering a service or stopped trading.
Users of the Website do hereby understand and expressly agree that We do not make any warranty or guarantee over the quality, integrity, timing, legality or any other aspect whatsoever of the services offered or delivered by Listed Businesses.
You hereby agree not to hold Us (including Our directors, employees and agents) liable for any advice or services you receive which originated through the Website or any Listed Business. We expressly disclaim any liability whatsoever for any damage, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown therefrom.
To the fullest extent permitted by applicable law, We shall not be liable in any circumstances to any user for any damage or loss whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, the Website or the use of or reliance on any content displayed on the Website.
If you are a consumer user, please be aware that the Website is provided for domestic and private use only and you agree not to use the Website for any business or commercial purposes.
If you are a business user We will not be liable for any of the following losses:
- any loss of profits or anticipated savings,
- any loss of revenue or income,
- any loss of business, sales, anticipated business, anticipated sales, work, contracts or opportunities,
- any loss arising out of a Force Majeure Event,
- any loss or corruption of data, databases, software or information,
- any loss of or damage to goodwill or reputation,
- any special, indirect or consequential loss or damage (howsoever arising),
- any business interruption,
- and any other loss as a result of an event or circumstance beyond Our reasonable control.
Nothing in this agreement will limit or exclude any liability for death or personal injury resulting from negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be limited or excluded under the law of England and Wales.
No reliance on information
The content on the Website is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional advice before taking, or refraining from, any action based on the content on the Website.
The content contained on the Website could be out of date at any given time and We are under no obligation to update it. We make no representations, guarantees or warranties, whether express or implied, that the content on the Website is complete, up-to-date or accurate.
Indemnity
You hereby agree to indemnify and hold Us (including Our directors, employees and agents) harmless from and against any breach by you of these terms and conditions and any claim or demand brought against Us by any third party arising out of your use of the Website and any content you provide or upload onto the Website, including all claims, proceedings, actions, losses, liabilities, costs, expenses and damages, including any legal costs and expenses, howsoever suffered or incurred by Us as a consequence of your breach of these terms and conditions.
Access to the Website
People under the age of 18 are not permitted to access the Website.
You are responsible for configuring your computer equipment, other devices and computer programs in order to access the Website.
We do not guarantee that the Website, or any content on the Website, will always be available or that access will always be uninterrupted. We will not be liable to you for any reason if the Website is unavailable at any time or for any period of time. Access to the Website is permitted on a temporary basis only.
We may change, suspend, withdraw or discontinue all or any part of the Website at any time without any prior notice.
You are responsible for making all necessary arrangements to ensure that you have access to the Website.
Viruses
We cannot guarantee that the Website will be secure or free from viruses or bugs.
You must use your own virus protection software.
We will not be liable for any damage or loss caused by a virus or any other technologically harmful material which may infect your computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or as a result of you downloading any of the Website content, or any content on websites linked to our Website.
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Intellectual Property Rights
We are the owner of all intellectual property rights on the Website and in any material published on the Website.
The Website and the Website’s content are protected by copyright, trademarks, and other intellectual property rights and laws. None of the Website or the Website’s content can be copied, downloaded, reproduced, stored or distributed without Our prior consent in writing.
If you provide or upload any content onto the Website (including reviews) you agree to assign all rights in the content to Us. You also agree that once you have submitted any content, the content will become Our property and that you are not able to recall all or any part of the content.
You agree that any name you submit when you leave a review, and any other content you provide as part of that review, can be published by Us on the Website.
Prohibited Use
You agree that you will use the Website for lawful purposes only and not in any way which breaches any applicable local, national or international laws or regulations or in any way that is fraudulent or unlawful or in any way which has unlawful or fraudulent effects or purposes.
You agree that you will not use the Website in any way which is harmful or intended to be harmful to any person, business or other entity.
You agree that you will not use the Website to undermine the purpose and provision of the Website or to act in competition with the Website.
You agree that you will not disassemble, decompile, reverse engineer, decipher or otherwise derive the code used on the Website or to reproduce, distribute, copy, sub-licence, broadcast, sell, re-brand or re-sell any part of the Website.
You agree that you will not use any robots, spiders, scrapers, or other automated means to access the Website.
You agree that you will not use the Website to violate the privacy of others.
By accessing the Website you agree that you will access the contents for personal use only and you must not use any of the content for any commercial use.
Links to Third Party websites and Resources
The Website may contain links to third party websites or resources which We do not control or maintain. Any links are provided for your information only and We do not endorse any third party websites and you agree that We have no control over any such websites and that We are not responsible for the content on any such websites or the websites’ availability.
You agree that if you link to the Website, you will do so in a way which is legal and fair and does not cause damage to Our reputation. We reserve the right to withdraw any permissions to link to the Website without any prior notice.
You must not create a link to the Website which in any way implies any form of partnership, association, endorsement or approval from Us to you or between us.
International Use
You agree that you will comply with all applicable laws relating to the transmission of data exported from the United Kingdom, or the country in which you reside, and with all local laws and rules regarding the acceptable use of the internet and conduct on the internet.
Compliance with these Terms and Conditions
We will determine at Our discretion, whether you have failed to comply with these terms and conditions. Failure to comply with these terms and conditions constitutes a material breach and may result in Us temporarily or permanently withdrawing your access to the Website, the commencement of legal proceedings against you or the disclosure of necessary information to law enforcement authorities.
Severance
If any of the terms or conditions contained in these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Failure or Delay
Failure or delay by either party in exercising any rights, remedies, powers or privileges under these terms and conditions shall not constitute a waiver of any rights, remedies, powers or privileges by that party, nor does it preclude or restrict any other or further exercise of those rights, remedies, powers or privileges. No single or partial exercise of any such rights, remedies, powers or privileges precludes other or further exercise of any rights, remedies, powers or privileges. Except as otherwise provided, the rights and remedies provided under this agreement shall be cumulative and not exclusive of any rights or remedies provided by law.
Other Parties
A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of this agreement.
Variation
No amendments or variation to these terms and conditions will have any contractual effect unless agreed by, and signed by, the parties in writing.
Entire Agreement
These terms and conditions constitute the entire agreement between Us and you in relation to the subject matter of these terms and conditions.
Governing Law
These terms and conditions are governed by and construed in accordance with the law of England and Wales. You hereby agree that the courts of England and Wales will have exclusive jurisdiction to decide a dispute involving these terms and conditions,
Contact Us
If you have any questions about these terms and conditions, please contact Us at hello@hithome.co.uk.